Reviews

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Casey Usmani

"not pressured on purchase rick was great myself really did not know if i wanted full touring bike then came across the switchback model rick explained the difference plus 100 lbs lighter for us older riders had many harleys in the past 47 years of riding to cold to test ride but i am sure it will please me as all the others did and finance is great all so no gimmicks just sold me the extended plans i wanted with out pressuring to buy more again thankyou keep up the good work"

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mark walk - Front Royal, VA

"I was notified by Christie of my rewards ending in February, I went down last Friday to purchase parts that I needed and was informed I had more points than I thought, I truly can appreciate the honesty and integrity that Christie Spitler and Shell from parts, showed me, they are an asset to Grove`s and in the future my next new bike will be bought at Groves, on that day they made me a life lomg custiomer. Thank You"

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Billy Crabtree - Gore, VA

"I keep coming to Groves because Rick Carter is there. Your other sales staff is good also, and Katie in Motorclothes section is the best. Like most, Harley isn't cheap, but having folks like you do keeps us coming back:)

Best,

Mark Mangolas"

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Christopher (Mark) Mangolas - Boyce, VA

"Bought a Road King this past weekend and the experience was excellent. Bike had to be ordered and Zack was very responsive to my questions while I waited. Heather in finance helped me get a great rate and they both made the process very easy."

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John S - Charles Town, WV

"I brought my bike in on Thursday for a service to be done on Friday. On Friday morning I received a call at 0900 telling me they had completed my service by working late on Thursday due to their workload. Todd, Mark, Joey, Chuck, Rick, Zack, Christy all do everything they can to help me out when I come in to the dealership. Keep your team together they are a good bunch. Thanks to all of you for your help. If I missed anybody sorry."

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Greg Wolverton - Woodstock, VA

"Groves is the best. I always feel very welcomed when I step in the door. Rick Carter is great, along with the parts guys ( Joey & Dave). Being a female rider a lot of other dealership will not even speak to women about bikes, not the case at Groves. I will not buy from anywhere else and tell everyone to shop at Groves."

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Heather Gibson - Martinsburg, WV

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Russell Patrick - Martinsburg, WV

"Greatest bunch of people you ever want to meet. Never had a problem or a request they could not take care of. Satisfaction every time."

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Steve Peters - Winchester

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Dana Harvey - Front Royal, VA

"Near my home"

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Anonymous - VA

"Zach was fantastic as a sales person!
No pressure but all the info I wanted and more..
Everyone there is friendly and helpful.
It's the place to go for all your Harley wants and needs!!!"

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Jim Barrett - Winchester, VA

"I've been a customer of Grove's for 15 years and they have treated me as family all along. Recently, I had the 131 kit installed on my 2017 cvo limited. Joey in parts, Patrick at the service counter and Fred in the shop all did an outstanding job from the order, install and service aspects. They lived up to all their commitments and btw, the 131 is an absolute hoot to ride now! Worried how long my rear tire is going to last now, lol!"

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Anonymous - Middletown, VA

"We know the location. Great place. Kayla was super friendly and helped us with everything we needed. Definitely recommend."

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Jodi Fertig - MOOREFIELD, WV

"For my last two upgrades I've worked exclusively with Joey (2nd project in progress). He has earned my trust and frankly, I would struggle to trust anyone else with guidance concerning my bike. It's unlikely that I would have even engaged this recent build if I wasn't working with him (he wears a sales hat on occasion). I'll share my experience after this build is done but thus far it's been great - this guy takes good care of customers like me - and thanks!"

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Sean English - Stephens City, VA

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Test survey, Form - Norfolk, VA

"Very pleased with my last service appointment. I had a drain plug issue that was taken care of without having to tear-down the m/c to get to the stripped plug out. Very courteous and friendly staff...all the way around"

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Anonymous

"Outstanding service. Delivered on early and at the quoted estimate. Offered to assist in loading and unloading when I arrived. Allowed me to drop off extremely early and I was able to leave my trailer there."

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Anonymous

"In late September-early october, I brought my '06 ElectraGlide in for service in preparation for a trip to Mississippi. The shop was pretty booked up with other customers but Jeff, Donna, Justin and the service crew made sure that my ride was serviced and checked out in time for the trip. I have been a customer of Grove's for almost 30 years (since my first Harley-Davidson) and this kind of effort and attention is what has kept me coming back. I am treated like family and that is greatly appreciated."

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Anonymous

"I always enjoy riding out to Groves as the people there are great. Joey recently spent a lot of time to help me select all the right parts to customize my RK and then coordinated with service for the install. Thanks for all the help!"

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Anonymous