"A couple of months ago I was on a ride with some friends to Seneca Rocks, about about 20 miles from there I had shiffter problems with my 2015 Road King, my shiffter shaft had stripped out and was unable to raise the shift lever. I was able to turn the shift rod around and reassemble the shiffter to get to the dealership. I called and spoke with Tom Hart in service and told him I was on the way and be there in about and hour and a half, when I arrived at the dealership Tom had the parts on the counter waiting on me, it was on Saturday and the service department was very busy. They got me back on the road in less than an hour. Justin Wheeler and his team are fantastic and its a pleasure doing business with people that treat you like family and have there hart and soul in what they do, Instead of other dealerships that make you feel like there doing you a favor. Everyone at Groves make it a great experience to do business there!!! Thanks, Randy Balderson"
Randy Balderson - Chantilly, VA