Virginia Harley Motorcycle Dealer - Grove's Winchester Harley-Davidson/ Buell, Inc.

Below you will find what some of our customers say about our Winchester Harley-Davidson in Winchester VA .

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"Grove's Winchester Harley Davidson Dealership personnel are so nice that I travel from my home in Fairfax, VA to their dealership in Winchester, VA. I make all my clothing, accessories, and service purchases at Grove's HD. I am always greeted at this dealership with a smile and a nice "Hello how can I help you today?" Seeing the owner, Barbara Grove, on nearly every visit, shows how much she cares about her business and her customers. I have made several trips to Grove's HD and I have never been disatisfied. Jeannette makes my trips to Grove's HD very special by pointing out all the new items and helping me with my special order items. Jeannette is the best at what she does. Their service and parts personnel are all great and they even remember my name wihen I show up for a safety inspection, an oil change or to make a parts order. This dealership makes me proud to be a Harley Davidson Owner!"

By: Jon Fairfax, VA

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By: Gerald (Jerry) Charles Town, WV

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"I highly recommend Grove’s HD. After riding Metric Baggers for a number of years, I began researching Road King’s. There were questions I had that were not covered in the literature so I stopped by Grove’s one day to check things out. It was there that I met Mike Bennett in Motorcycle Sales. He had the answers to all my questions plus answers to questions I didn’t know enough to ask and provided me with written backup to everything he told me. When I made the final decision two weeks later, I felt that I was a very educated buyer. There were absolutely no last minute surprises. Grove’s did not have a Road King in the color I wanted so they sent their driver 40 miles up the highway to get one from another dealer. I wanted delivery that day because of deteriorating weather conditions and Mike made it happen. I’m retired military and have several years of experience buying homes, automobiles, etc. Grove’s HD is definitely at the top of my list for professionalism and courtesy."

By: Jim

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"I just had my first visit to Grove HD and I have to say I am very impressed with the dealership. Everyone was very friendly and helpful. The layout of the store is very functional and made finding items you were looking for very easy. There was a great selection for motorclothes, helmets, boots, accessories, and of course motorcycles. I will definitely stopping at this dealership often. "

By: Anonymous Hagerstown, MD

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"While the dealership is highly rated, I still beleive that they could go that extra step in making my visit to them a little more pleasant. Take for example. It would be very nice if while waiting for service if service personnel would come out and offer beverages and finger cakes (twinkies and ho-ho's are not considered appropriate). As an added benefit, a show would be nice. I suggest to have the mechanics break out into a Broadway number, with the Parts Personnel as backup singers. I would not suggest the Bike Salesfolks as we all know they can't sing or dance, and would totally ruin the production.. Totally.. Speaking of the SalesFolks, it is sometimes difficult to know who these individuals are. I suggest some kind of identifier, possibly have all the Sales Personell die their hair bright orange so they stand out from the crowd. or, have them carry one of those bicycle flags out of their back pocket.... I also suggest that in the event of rain, offer free limo service to a persons home so that they can get there safely. A few free complimentry drinks (5-10) would be nice as well... Thanks for listening.."

By: Don Flint Hill, VA

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"This is my 2nd motorcycle purchase at Grove's. You guys have the best dealership around, and it's the people that make it that way."

By: Lee Ashburn, VA

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"I have nothing but good to say about all of you. You all have treated me with the utmost respect and greated me everytime I have came into your business. You have taken very good care of me. Thank you to all of you. God bless."

By: Anonymous Martinsburg, WV

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"We rang the bell for a 5th time! All five of our Harley purchases at Groves were pleasurable beyond words. Mike in sales has handled every one of our transactions. His straightforward and honest guidance have been on point with every purchase. Mike's experience is priceless, bringing us the very best in Harley riding experiences. Mike listens to our needs as they change over the years and offers his advice. There is never an UpSale at Groves as others might experience elsewhere, it has always been a RightSale. Clearly this approach to honest sales and service starts at the very top and is instilled downward throughout all departments. If you’re thinking about a Harley, or perhaps you already have a Harley and your needs have changed, tell Mike your thoughts and he’ll point you in the right direction for all the right reasons. "

By: Anonymous Winchester, WV

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By: George United States of America

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"I have just purchased a new 2013 Harley Davidson Electra Glide Classic, and cannot say enough about the service of everyone involved. An absolutely awesome experience. Bike has had a couple of minor issues (bad sensors from the factory) and the service I have received from all concerned, including support by the sales and services teams on a Sunday when the dealership was closed, was simply outstanding. I could not be happier"

By: Peter Reston, VA

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By: Bob reston, VA

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By: William (Bill) Imperial, PA

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"I have been extremely pleased every step of the way at Groves Winchester Harley Davidson. I first went there after my 2001 Super Glide Sport broke down in the mountains of West Virginia and the nearest HD shop was Winchester. I had it towed there buy a guy they recommended. They realized my emergency situation and despite being busy got my bike finished the next day. As they worked on my bike I was in the showroom to long and came home with my first new vehicle of my life... a 2012 Road King Classic. I have had it for little over a year and have put on lots of upgrades. Every time there is something to be worked on, I have had professional service. These guys are fun, and are expert mechanics; and most important seem to love their jobs. I have been in so many HD shops were they take the customer for granted. Not at Groves, and that's while I drive all the way from Arlington VA to Winchester to get my bike worked on. Thanks Jeff, Jason, Todd and everyone else who has ever worked on my bike."

By: L arlington, VA

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"Just wanted to write a short note to say what an amazing and painless experience I had at you place this weekend. I was all set to buy at another dealer when a friend who had purchased 2 bikes from you told me to come up, that I would not regret it, he was so right. Just relocating from the west coast I could use all the referrals I could get... Chuck was amazing, he is more interested in your needs and finding you the right bike then just making the sale on a wrong bike. Penny handled all my paperwork so fast, Rick in Parts was awesome. I have been riding Harley s for over 25 years now and riding bikes for 35 years and this by far has been the best experience ever. You have earned my loyalty, that's for sure ! Thanx again Chuck, you are on my Christmas list !!"

By: Jake Chantilly, VA

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"I wanted to take a moment to respond about my purchase experience. I can honestly say I have never had a better experience during a major purchase. Chuck was very knowledgeable about the brand, products, and the dealership. I found him to be fair and excellent to deal with. Rick took care of my accessories and was also great to deal with. The guys had my bike set up and ready to be picked up in short order. I was impressed you stocked all the parts I wanted, as well. Penny was great in F&I and the young ladies in apparel were awesome. Your facility is top notch! I do not have a single bad thing to say about my experience. Your excellent staff and their positive attitudes has earned my business for life. Thanks again and ride safe! Sincerely, Robert Harper "

By: Robert Falling Waters , WV

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"I just purchased my second motorcycle from Grove's Winchester HD and I am never disappointed. Ralph you are the man! Lanita thank you so much for all your help making the financing quick and easy. Overall great customer service all around at Grove's is why I always buy in the Shenendoah Valley! "

By: Ethan Leesburg, VA

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""It is always a pleasure coming to your dealership. You and Your people always go above and beyond ! I always appreciate the friendliness, knowledge and professionalism I am treated with when I come there."

By: Susan HERNDON, VA

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"Thanks for being buyer friendly!"

By: Deborah Chantilly, VA

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"I was riding thru Winchester when my throttle cable broke on my 04 Roadking . i call and you sent someone right out to get the bike ,this driver was very nice and made the ride injoyable back to the Dealership this was on a saturday and the were a few ahead of me so we went to your dinner for lunch and had a good lunch , after we ate we looked around for a while then back to check on the bike your guys were just finishing up . when i did get the bill i was pleased with the price i thought it was fair , over all everyone was very nice to deal with and you all did grate job , thank you for all your help "

By: Dick morgantown, WV

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"These are the greatest group of folks I have dealt with in a very long time. Everyone was very knowledgeable a friendly, and very excited and happy to deal with me. Thanks again for the memorable experience of buying my first HD!!!"

By: Robert Winchester, VA

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"Barbara Grove - I have had the pleasure of dealing with each one of your staff members for the last five years.They are a great group of people, and that keeps me coming back to Winchester Harley - Davidson keep up the good work. Stanley Fairfax, Aldie, VA"

By: stanley aldie, VA

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"I spent a lot of time deciding which bike. Chuck was a great help and willing to go the extra mile for the customer. When he wasn't available, Mike stepped up and didn't miss a beat, even when he was busy. Ricky knew just what I was looking for and made accessories easy. I got the bike I wanted and had a great time doing it. I definitely recommend Groves HD. Thanks guys and I'll see you soon."

By: Bob waterford, VA

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"We love our Groves family. From the day be purchased our bike from Mike the experience and kindness of Barbara and her team has been 200% the best. Every single staff member goes above and beyond to make you feel important and loved. You all are the BEST!!!!"

By: Theresa Aldie, VA

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"hi, its Tink. Jims wife, we just wanted to thank each one of you for every thing,you guys have no clue what yall have meant to us. Mike who sold us the family station wagon. (2010 roadglide) janet who sold us my first Harley jacket , my wedding hat, our wedding rings, all the beautiful ladies that put up with my hubby and all the great guys in parts...... thanks for being a part of our family!"

By: Tracy Warrenton, VA

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"I have been dealing with Groves Harley Davidson for many years. I always feel right at home and everyone is like family. My most recent purchase of my 2011 Streetglide 103 is my best one yet. I love my new bike and couldnt be happier with it and everything else, from the sales to parts, to service... and let's not forget the wonderful ladies in the motorclothes dept!!! Keep up the great work!!!!"

By: Mark Winchester, VA

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"Barb grove is the best woman you Will ever know. Groves winchester Harley-Davidson has a beautiful showroom full of new and used Harley-Davidson arriving daily. As soon as you walk in the door you are treated like family. Groves winchester Harley-Davidson has parts,clothes,service,and whatever else you May be Looking for Harley-Davidson. Barb grove has also helped me and my american indian group. She is big on Giving back to her community."

By: pastor charles cougarmoon jacksboro, TN

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"The dealership bought my old 2002 Softail ,and then I purchased my new 2010 Ultra Classic Limited at Grove's. Everything was straight forward and hassle free. Every time I've been back , they treat everyone like family.It's been a pleasure to deal with these folks ! I will recommend this dealer to anyone who is a motorcycle enthusiast , or who wants to become one. I will definitely purchase from Grove's again , whenever I would decide on another bike. All the employees in each department are nice , and go out of their way to help the customer. Chuck Lloyd who was my salesman , I still can't thank him enough for everything he has done for me, at the dealership !! So anyone who reads this , do yourself a favor , and stop in at Grove's in Winchester VA. , you won't be disappointed !!!! --- Matt"

By: Matt Westernport, MD

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Winchester Harley-Davidson, Top 100 Virginia dealer